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Practice Management

Mrs Shirley Mackay

Practice Manager, Mrs Shirley Mackay is responsible for the day-to-day administration of the surgery.

Shirley is happy to hear your views and suggestions regarding the services offered by the practice, and will be able to help you with any administrative problems you may have.

Administration

Practice Administrator

Claire Hubble assists the Practice Manager and Partners in any administrative role needed to ensure the smooth running of the Practice.

  
  Claire Hubble

Receptionists

Sarah Hughes, (Team Leader), Valerie Smith, Jane Metcalfe, Teresa Fortune, Jane Wood, Carolyn Chatterton and Katie Wild 

Our receptionists are here to help you get the services you need as quickly and conveniently as possible. You will find them friendly and helpful in a most demanding job. They are bound by the same codes of conduct as the doctors and nurses which means that any information you give to them is treated in confidence.

  
Sarah Hughes Team Leader

 

   
 Jane Metcalfe Teresa Fortune Valerie Smith
Carolyn ChattertonJane WoodKatie Wild

 

Janet Bennett is responsible for the registration of new patients and the summarising of medical records.

 
 Janet Bennett

Secretaries

Julie Hollyoak and Pat Barry work as secretaries within the practice. Julie and Pat arrange referrals to hospitals and other secondary care providers.

They are also responsible for insurance reports and various other claim forms.

You will find Julie and Pat, helpful and friendly and here to help you get the services you need as quickly and conveniently as possible.

 
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