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BEWARE OF SCAMMERS

There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS. 

Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern. 

We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.

Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.

If you are suspicious, do not give any details over the phone, hang up and then ring your GP Practice to confirm.

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Welcome to Stanmore House Surgery

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

The Practice is open and if you need to see a GP, please ring us on 01562 822647 during our opening times. You can also call NHS 111.

Please do not come to the surgery unless you have an appointment.

If you are waiting for an annual check-up, please be assured we will be in touch.

Appointments are being delivered face-to-face, online and over the telephone.

If you are asked to come into the Practice for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the Practice.

Please see guidance below if you want a Fit Note/Sick Note for absence due to Covid-19.

Requests for Fit Notes/Sick Notes

flu2020

See the Report

At Stanmore House Surgery, the doctors and staff are committed to offering the highest standard of patient-centred healthcare. We aim to treat all our patients promptly, courteously and in complete confidence.

We have excellent General Practitioners who offer a full general practice service.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services postnatal care, minor surgery, childhood vaccinations and well-person check-ups.    

Stanmore House Surgery is committed to continued medical education. We are a training practice for qualified doctors who wish to specialise in general practice. We also teach medical students from Birmingham University. The teaching is often clinic based and patient involvement is encouraged. Patient consent is always obtained prior to consultations.

The practice and on-site pharmacy are accessible to patients with mobility problems. A designated parking space is available for Blue Badge holders.

We hope you will use this website as a resource to obtain information about our practice, the staff and the services we provide. Please have a look around and send us some feedback.

Improved Access Appointments

In addition to the practice’s normal opening hours, you can also book an appointment on a Tuesday evening after 18:30 hrs. These appointments are pre-bookable by contacting the surgery during usual opening hours. When calling, please ask for an Improved Access appointment.

You can now also book an Improved Access appointment after 6:30 pm Monday to Friday evenings, or Saturday and Sunday mornings at locations across the Wyre Forest. GP practices in the Wyre Forest are working together to provide Improved Access appointments to patients.

Please note you may be seen at Hume Street Medical Centre by a different GP from another practice. 

Online Consultations - FAQs

We have been looking at how we can improve access to Practice services; Doctorlnk is our new online service where you can access advice and appointments on line.

 

Registration is simple and you can register here:

https://app.doctorlink.com/stanmorehouse/register

 

For all urgent appointments, we ask that you undertake a symptom assessment through Doctorlink.

 

The symptom checker will ask you a number of questions to help to identify your problem.

 

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.

 

If your outcome indicates that an appointment is required, you simply click on the request appointment link.

 

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

 

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment. Download the App:

 

Google play    appstore

  

When parking in the street please give consideration to our neighbours and do not block driveways.

 

(Site updated 18/11/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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