Important information about Coronavirus

(COVID-19)

The NHS across Worcestershire and Herefordshire will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.

The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.

The Chief Medical Officer announced on Friday 13 March that the country is moving into the ‘Delay’ stage of the response to coronavirus (Covid-19).

The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:

• a high temperature or

• a new continuous cough

Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.

Use the NHS 111 online coronavirus service if:

• You feel you cannot cope with your symptoms at home

• your condition gets worse

• your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Stay At Home advice can be found here.

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

• Avoid touching your eyes, nose and mouth with unwashed hands.

• Avoid close contact with people who are unwell.

Information remains subject to regular change and updates. More information can be found on the NHS website here. 

Welcome to Stanmore House Surgery

See the Report

At Stanmore House Surgery, the doctors and staff are committed to offering the highest standard of patient-centred healthcare. We aim to treat all our patients promptly, courteously and in complete confidence.

We have excellent General Practitioners who offer a full general practice service.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services postnatal care, minor surgery, childhood vaccinations and well-person check-ups.    

Stanmore House Surgery is committed to continued medical education. We are a training practice for qualified doctors who wish to specialise in general practice. We also teach medical students from Birmingham University. The teaching is often clinic based and patient involvement is encouraged. Patient consent is always obtained prior to consultations.

The practice and on-site pharmacy are accessible to patients with mobility problems. A designated parking space is available for Blue Badge holders.

We hope you will use this website as a resource to obtain information about our practice, the staff and the services we provide. Please have a look around and send us some feedback.

Improved Access Appointments

In addition to the practice’s normal opening hours, you can also book an appointment on a Tuesday evening after 18:30 hrs. These appointments are pre-bookable by contacting the surgery during usual opening hours. When calling, please ask for an Improved Access appointment.

You can now also book an Improved Access appointment after 6:30 pm Monday to Friday evenings, or Saturday and Sunday mornings at locations across the Wyre Forest. GP practices in the Wyre Forest are working together to provide Improved Access appointments to patients.

Please note you may be seen at Hume Street Medical Centre by a different GP from another practice. 

Online Consultations - FAQs

We have been looking at how we can improve access to Practice services; Doctorlnk is our new online service where you can access advice and appointments on line.

Registration is simple and you can register here:

https://app.doctorlink.com/stanmorehouse/register

For all urgent appointments, we ask that you undertake a symptom assessment through Doctorlink.

The symptom checker will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.

If your outcome indicates that an appointment is required, you simply click on the request appointment link.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment. Download the App:

When parking in the street please give consideration to our neighbours and do not block driveways.