Ring our Appointments number on (01562) 822647 to book an appointment.

We are currently operating a GP triage system between the hours of 8am and 10am where all calls to the appointment line are discussed with the duty doctor before an appointment is offered. This is to ensure the right advice and appointment is offered to you.

Our appointment line can get very busy at this time but to save you holding on you can opt for us to call you back, this holds your place in the queue.

If your condition is non-urgent we are able to offer you a prebookable appointment to see a GP as soon as is available you may have to wait longer if you request to see a particular GP.

Nurses based in our practice treat patients for a wide range of common conditions. 

Let us know if more than one person in the family needs to be seen. We can give you a longer appointment if necessary.

As well as a face to face appoitment you can also ask to have telephone advice from a health care professional.

Emergencies will always be seen by a health care professional, on the same day. Please remember this is for genuine emergencies only.  The practice will do all it reasonably can to provide effective health care for all its patients.

In the case of a life threatening emergency please call 999.

 The table below indicates when GPs are in the surgery.

	Monday	Tuesday	Wednesday	Thursday	Friday
Dr M Wilson
Dr N Feghali
Dr L Horton
Dr S Jewels
Dr Rachel Watkins
Dr E Jackson-Taylor

In addition to the practice’s normal opening hours, we also offer extended hours on a Tuesday evening between 18:30 and 20:00.

It is important to request a home visit before 10:00 am and only when the patient is too ill to attend the Practice. You may initially receive a telephone consultation from the doctor who will discuss your symptoms with you before deciding if they need to visit.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. 

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Stanmore House Surgery is committed to continued medical education. We are a training practice for qualified doctors who wish to specialise in general practice. We also teach medical students from Birmingham University.

The teaching is often clinic based and patient involvement is encouraged. Patient consent is always obtained prior to consultations.